Refund policy
Returns
We offer a 30-day return policy for customers within the European Union.
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be returned in its original packaging
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Proof of purchase is required
EU 14-Day Right of Withdrawal
If you are located in the European Union, you have the legal right to withdraw from your purchase within 14 days of receiving your order, without providing any reason.
To exercise this right, you must notify us by email within the 14-day period.
You must return the item within 14 days of informing us of your decision to withdraw.
Non-Returnable Items
The following items cannot be returned:
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Used or damaged items not caused by manufacturing defects
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Clearance or final sale items
Refund Process
Once we receive and inspect your returned item, we will notify you of the approval status.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Shipping fees are non-refundable unless the item arrived damaged, defective, or incorrect.
How to Start a Return
To initiate a return, please contact our support team at:
Please include your order number and reason for return.